Privacy Policy for Nova Furnishings
At Nova Furnishings, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us.
Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our site, or otherwise when you contact us.
- Personal Identification Information: Name, shipping address, billing address, phone number, email address, and payment information when you make a purchase or engage in our services like custom furniture design, interior design consultation, or furniture repair.
- Product and Service Preferences: Information related to your preferences for furniture styles, materials, dimensions, and design specifications, particularly for custom furniture projects.
- Browsing Data: Information such as your IP address, browser type, operating system, referring URLs, and website navigation paths. This data is collected automatically as you interact with our online platform.
- Interaction Data: Records of your communications with us, including customer service inquiries and feedback related to our products or services.
How We Use Your Information
We use the information we collect for various business purposes, including:
- To provide and manage our services, including processing orders for ready-to-assemble and custom furniture, managing repair and restoration services, and delivering interior design consultations.
- To personalize your experience and to deliver content and product offerings relevant to your interests, such as showcasing home decor accessories or specific modular furniture systems.
- To improve our website, products, and services based on your feedback and usage patterns.
- To communicate with you about your orders, inquiries, or any changes to our terms and policies.
- To send you marketing and promotional communications about our new products, special offers, or events, in accordance with your marketing preferences.
- To comply with legal obligations and facilitate business operations, such as fraud prevention.
Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Data Security
We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to request access to your personal data.
- The right to request correction of inaccurate personal data.
- The right to request erasure of your personal data.
- The right to object to the processing of your personal data.
- The right to request restriction of processing your personal data.
- The right to data portability.
- The right to withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
- Nova Furnishings
- 230 Victoria Street, #05-08 Bugis Junction Office Tower
- Singapore, Central Region, 188024
- Singapore